Can replacing rear disc brake pads cause the e-brake shoes to chip and need to be replaced as well?

Hello. I brought my 2003 Ford Explorer in to the dealer for some warranty work and was told that they also noticed that my rear disc brake pads need to be replaced. I ok'd the work but got a call from them saying that during a road test they found that my e-brake shoes also needed to be replaced and that was what was causing a knocking noise when I drive (I had *not* been hearing any such noise). He said it was a common problem with this vehicle. I asked how much %26amp; was told $190. I said don't repair that because I had not even noticed any noise. Well, I picked the car up and now my car is making a very noticeable knocking noise at higher speeds. So, I'm wondering, did they screw something up when doing the pads and should they be responsible for this cost or is it possible that their work just unmasked an existing problem %26amp; I should pay for it? The serv rep acted really suspicous and I have a feeling that something is fishy. Thanks!Can replacing rear disc brake pads cause the e-brake shoes to chip and need to be replaced as well?Never heard of emergency brakes making knocking noise.Can replacing rear disc brake pads cause the e-brake shoes to chip and need to be replaced as well?when the dealer removed the rotor, and put the new one on they dammaged the ebrake shoes. its their fault but good luck on getting your money back. you should have it repaired, but dont take it to a dealer. take it to a ma and pa shop, they have to rely on their reputation versus the dealerships. dealerships only really get used for warranty work.Can replacing rear disc brake pads cause the e-brake shoes to chip and need to be replaced as well?usually the e-brake would just need adjusting I have never changed an e-brake pad or even heard of this being done it sounds kindof fishy to me they probably screwed something up on your truck take it back and tell them to fix it as it is probably something they didCan replacing rear disc brake pads cause the e-brake shoes to chip and need to be replaced as well?on your vehicle the %26quot;e-brake%26quot; or parking brake is not visable till you remove the rotor and it is very commond to have to replace parking brake shoes when replacing your rear brake pads,the shoes could have been worn and cracked and by removing the rotor parts of the shoe lining could have came off causing the noise you hear now, anyway they should be replaced before causing damage to the rotor and more expence to replace it also.$190.00 is kinda steep I am sure you could find a shop to do the repair for less at my shop it would cost around $100.00,a little less if done same time as brake job.Can replacing rear disc brake pads cause the e-brake shoes to chip and need to be replaced as well?Kinda odd that they did not notice it when they had things apart, they have to be torn down to where they should have seen that.

Unless they turn the rotors on the vehicle to save time and money. (very acceptable in the industry.) and did not see that.

and as to why it makes the sound now and why it should cost so much to fix it,

Why do you think so many people refer to them as stealerships.



Take it to any other shop and get an estamate.

If you do not use your E brake then you should not need to replace it very often if at all, they do not stop the car from moving they only keep it from starting to move.



I think dealers are crooks and I would never take a vehicle to them ever again.Can replacing rear disc brake pads cause the e-brake shoes to chip and need to be replaced as well?I agree with Brucejlm:



Unless you are a big customer of the dealer,, GOOD LUCK, they are not going to admit it was their fault.



I went though fight with a BMW dealer and they finally fixed something they had broken, but only because the broken parts were unrelated to the repair they were to do. Even then it took an enormous amount of my time and a subpoena to court to get them to do it. ( It wasn't really worth the effort)



Tell the dealer you will tell anyone who will listen about the way you were treated. Take them to small claims court, even if you lose they will still have spent more money sending their lawyer and a manager to court. You will only be out your filing fee. If you win they owe you your filing fee and the repair cost.



Talk like Pirate: ARRRRgggg



Yours; Grumpy